English-Only Agent Evals Miss Real Failures
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It started with a simple question that came to me somewhere between a bottle and a nap: would my agents behave the same way regardless of what language the request came in? Would they use their tools consistently when someone asks in French, Chinese, or Swahili? I'd been building a student support chat where several tools were available to the agent to give users a better experience. That agent had to work across more than 20 very different languages, including Basque, a language spoken in the…
1Key Takeaways
- It started with a simple question that came to me somewhere between a bottle and a nap: would my agents behave the same way regardless of what language the request came in?
- Would they use their tools consistently when someone asks in French, Chinese, or Swahili?
- I'd been building a student support chat where several tools were available to the agent to give users a better experience.
- That agent had to work across more than 20 very different languages, including Basque, a language spoken in the….
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3Why it matters
Coding AI shifts how fast software ships and how much human review each change needs. DEV — AI reports that it started with a simple question that came to me somewhere between a bottle and a nap: would my agents behave the same way regardless of what language the request came in?
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